Terms & Conditions

1. About My Local and this website

This website provides information about My Local Greenhills, our shop and services, and links to our online shop on Snappy Shopper. It also allows you to contact us and join our mailing list.

We no longer accept orders or payments through this website. Our former meal-preparation ordering service is archived and is not available for new orders.

By using this website, you agree to these terms. If you do not agree, please do not use the website.

2. Shopping through Snappy Shopper

The Shop Now links take you to My Local Greenhills on Snappy Shopper, a separate website. Ordering, payment and checkout take place there, not on this website.

Check the product information, prices, availability, delivery areas, charges and any age restrictions shown on Snappy Shopper before placing an order. The applicable checkout terms and your statutory consumer rights govern purchases, cancellations and refunds; these website terms do not replace them.

For questions or problems with an order, use the support options provided with your Snappy Shopper order or contact My Local. For allergen or product-safety questions, check the product information and contact the store before buying.

3. Website information and external links

We aim to keep our website information accurate, but offers, stock and services may change. Confirm current details with the store or on Snappy Shopper. We may update or temporarily withdraw website content.

External links, including Snappy Shopper and Facebook, lead to services with their own terms and privacy policies. We do not control their websites or guarantee their availability.

4. Contact enquiries and mailing list

Please provide accurate details when contacting us or joining our mailing list. Do not submit unlawful, abusive or misleading content, or someone else’s personal information without permission.

Email marketing requires your consent. A WhatsApp number is optional and WhatsApp marketing requires separate consent. You can withdraw either consent at any time by contacting us; you can also use an unsubscribe option where provided.

How we handle your information is explained in our Privacy Policy.

5. Acceptable use and website content

You must not misuse this website, attempt unauthorised access, introduce malicious software or interfere with its operation.

Website text, photographs, logos and other content belong to My Local or their respective owners. You may use this website for personal, lawful purposes, but may not reuse protected content commercially without permission.

6. Responsibility and your rights

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or death or personal injury caused by negligence. Nothing in these terms affects your statutory consumer rights.

We take reasonable care in providing this website but cannot promise uninterrupted access or that all content will always be free of errors.

7. Changes and governing law

We may update these terms when the website or our services change. The date above identifies this version. These terms are governed by the laws of Scotland, without limiting any mandatory consumer protections or rights to bring a claim in the courts available to you.

8. Contact us

For questions about these terms or a historic order, email mylocalek@gmail.com or use our contact form.

My Local Greenhills, 117 Cedar Drive, Greenhills, East Kilbride, G75 9HZ.